Terms and Conditions

      Standard Terms
    1. As a customer of AntiSnor these standard terms form the basis of AntiSnors contract with you. Our contract with you also includes your application or order form, which you complete and provide to us. We may accept and rely on a facsimile copy of the application or order form as if it was an original. Our Contract with you also includes our currently applicable price list. The price list may change from time to time, but we will notify you of any changes when they happen. Copies of the price list are available from us, upon request.
    2. We may amend these standard terms at any time. This will vary our contract with you. When we do this we will send you a copy of the amended standard terms. The amendments we make will apply seven days after we send you a copy of them. We may interpret your ongoing use of our services after that date as constituting your acceptance of the amendments.
    3. In this contract we use the terms AntiSnor , we, our, and us to refer to AntiSnor and you and your to refer to the person who is identified on the front of this form as our customer. Headings in this contract do not affect their interpretation.
    4. These terms are to be interpreted in accordance with the laws of New Zealand. Any dispute regarding the provision of our services under these terms is to be determined by the New Zealand courts.
    5. Your general responsibilities
    6. You agree that you will:
      1. pay for all goods and services we provide to you, regardless of whether it is you who uses them;
      2. pay each bill by the due date for payment set out in it. If you do not we may charge you interest at a rate we specify and which is equivalent to our bank overdraft interest rate plus 2 % per annum on the overdue amount from the due date until payment of the relevant amount, plus you are liable for any Debt Collection fees;
      3. if you have a genuine dispute in relation to amounts we have charged you, pay the undisputed charges and notify us immediately you become aware of any disputed changes. If you do so you must give us full details of the reason you are disputing the charges and you must give us evidence of the grounds for your dispute. We will look into the issue and you will comply with our good faith decision on the issue
      4. ensure that all of the information you give us is correct and complete;
      5. that we can act on any verbal instructions you give us in relation to the services;
      6. keep confidential any password or PIN number which is used by you to access our services;
      7. comply with any legal requirements concerning or using our services;
      8. comply with any requirements of any other carrier in relation to the use of its network;
      9. make sure everyone you are responsible for also meets these responsibilities;
      10. do everything necessary to enable us to use and take over responsibility for your facsimile numbers and e-mail addresses to the extent this is necessary or desirable to enable us to provide our service to you;
    7. Compensation and liability
    8. If you are a New Zealand residential customer, you may have rights under the Consumer Guarantees Act 1993 apply in addition to the rights set out above. If, however, you receive goods or services from us for the purposes of a business, then you agree that the Consumer Guarantees Act 1993 will not apply to this contract or any of our business dealings.
    9. We also exclude all other liability we may have to you for acts or omissions by us, our directors, employees, agents representatives, and contractors. This includes both direct and indirect losses, including loss of profits, loss of revenue and loss of any opportunity. These exclusions of liability also apply under the Contracts Privity Act 1982 for the benefit of any other carrier who allows us to use its network to provide our service to you.
    10. To the extent permitted by law none of the persons referred to in the preceding paragraph are liable to you or has to pay you for anything else caused by or resulting from anything any of them does or does not do, or delays in doing, whether or not it is contemplated or authorised by these standard terms.
    11. This exclusion of liability applies whether or not our contract with you has ended and regardless of the type of damage you suffer or howsoever it was caused. If you are a New Zealand residential customer, these exclusions do not affect any rights you may have under the Consumer Guarantees Act 1993.
    12. You hereby indemnify and shall keep indemnified, AntiSnor against all loss, damage, liability and expense of whatsoever nature incurred, or suffered by AntiSnor as a result of any claim made, or proceedings instituted against AntiSnor by a third party and arising out of the use of the Service by the Customer.
    13. Limitation of Liability
    14. To the extent permitted by law if, despite the provisions contained in the previous section, we or any other carrier is liable to you for any breach of these standard terms, or for breach of any other obligation that might be owed to you, our liability shall be limited, at our discretion, to any one or more of the following:
      If the breach relates to the provision of service:
      - supplying of the relevant service again;
      - payment of the cost of having the relevant services supplied again;
      If the breach relates to goods;
      - replacement of the relevant goods or supply of equivalent goods;
      - repair of the relevant goods;
      - payment of the cost of replacing the relevant goods or of acquiring equivalent goods; or
      - payment of the cost of having the relevant goods repaired.
    15. If you are a New Zealand residential customer this limitation does not affect any rights you may have under the Consumer Guarantees Act 1993.
    16. Personal Information
    17. You agree, for the purposes of this contract and the performance of our obligations to you. The information we collect about you may be obtained from you and others. We may obtain information about you when the services offered to you are used, either by you or anyone else.
    18. You may decide not to provide any information sought from you. If you do not provide it then we may not be able to provide our service to you.
    19. We may use the information we hold about you and may exchange information about you with our contractors, agents and representatives, with other carriers, and with credit reporting and debt collection agencies for the purposes of our business.
    20. Invoices and notices
    21. We will deliver our invoices and any other notices to the most recent address that you have given us. We may assume that any such invoice or notice has been delivered five days after we have posted it or twenty four hours after it has been sent by facsimile or e-mail. Please ensure that you inform us when you change your address.
    22. Product purchases will be invoiced at the time of supply.
    23. Product returns and refunds
    24. With regard to product purchases, refunds will be given at AntiSnor's discretion.
    25. Assignment and delegation
    26. We may assign or transfer our rights and responsibilities under this contract to someone else. We will give you written notice in advance if we intend to do this.
    27. We may also subcontract the performance of any of our responsibilities under this contract to anyone else.
    28. You may not assign or transfer any of your rights or responsibilities under this contract to anyone else without our prior written consent.
    29. Terms separately binding
    30. If, for any reason, any provisions of this contract cannot be enforced or relied on by either of us, all other terms of our contract with you remain binding.